E Gift Card Details
Purchasing and Delivery
Are cast and craft ltd eGift Cards digital or physical?
Cast and craft ltd eGift Cards are digital, allowing for a convenient 24/7 purchase directly from our website.
When will I receive my eGift Card?
Your eGift Card is issued immediately and delivered via email on the date you specify during purchase. If you don't receive it by the chosen date, check your spam folder before contacting customer support.
When will I receive my eGift Card?
Your eGift Card is issued immediately and delivered via email on the date you specify during purchase. If you don't receive it by the chosen date, check your spam folder before contacting customer support.
Redemption
How do I redeem a cast and craft eGift Card?
Simply enter the card number and PIN in the "eGift Voucher Code" section at checkout.
Validity
How long are cast and craft ltd eGift Cards valid for?
Cast and craft ltd eGift Cards are valid for 2 years after purchase.
Customer Support
I have a question about a cast and craft eGift Card.
For any inquiries related to your eGift Card, please contact us.
I haven't received the eGift Card I purchased.
Please check your spam folder first. If it's not there, contact us.
I misplaced my eGift Card email.
Don't worry, reach out to our support team and we'll be happy to help.
I entered the wrong email address when purchasing an eGift Card.
Contact our support team at as soon as possible, and we'll do our best to assist you.
Additional Information
Can I choose the amount for the eGift Card?
You can customise the perfect gift by entering your desired value when adding the eGift Card to your cart.
Can I return or exchange my eGift Card?
Cast and craft ltd eGift Cards cannot be returned or exchanged for cash. However, the cardholder can use the credit towards any purchase on our website.
Can I check my eGift Card balance?
You can check your balance by contacting our support team.