Delivery Information 

For next working day order before 2 pm 

Delivery is free over 70 pound excluding VAT 

Free delivery for all orders £70 and over (ex. VAT).

Order before 2pm Mon-Fri for next working day delivery in the yellow and blue zones.

Next working day delivery now available on large items.

Order by 2pm Friday for Monday delivery, orders placed after 2pm and anytime over the weekend will be delivered next day in the yellow and blue zones.

Delivery windows; before 10:30am / before 12noon available to most of the yellow zone (offered in checkout where available)

Age restricted items will include ID check at point of delivery. We will not deliver age restricted items to minors.

Stock items delivered/shipped by DPD

Standard delivery serviceDelivery times Order value under 70 pound Order value  £70 more
Yellow zone Next working day



7.49



free
Green zoon 
Red Zone – Channel Islands, Isle of Man, Scottish Highlands & Postcode DG3 (Thornhil)2-3 days 
Red Zone – Scottish Islands, Alderney, Sark & Herm3-5 days
Delivery upgrade for yellow zone only 
Next working day Before 10:30 am £19£12
Next working day AM – Before 12 noon£17£10
Saturday7:30am-2 pm £9FREE

PLEASE NOTE: All prices (charges and thresholds) quoted on this page are exclusive of VAT.

Premium options to yellow zone, have several postcode exclusions – see details below >

A maximum of 2 delivery attempts will be made, where possible we will also provide delivery notification including inflight options to make alternative arrangements. Post 2 failed delivery attempts, a card will be left and you can collect from local DHL depot.

Delivery times are between:

7:30am – 7:30pm (Monday – Friday, Saturdays up to 3pm)

For parcels exceeding 30kg in weight, our carriers will require assistance when delivering to your premises. Deliveries are made to the ground floor entrance, and will not be taken into the premises

Extended Lead Time Items

Some products have an extended lead time displayed against them, e.g.

3-5 Days Delivery

5-7 Days Delivery

5-6 Weeks Delivery

These items are shipped directly from the manufacturer, whilst we maintain these delivery estimates to the best of our knowledge these timeframes are subject to change.

**Items advertised with extended delivery lead times are not eligible for our premium delivery options.

When will I get my order 

Delivery is usually made the next working day if you order before 6pm. Next day delivery only applies to mainland UK orders. Orders placed on a Friday, before 6pm, will usually be delivered on the following Monday. Orders placed on a weekend will usually be delivered on the following Tuesday.

For products that are in stock, with no extended delivery messaging, please refer to this quick guide to understand our target delivery date to you within the yellow zone.

Order on Before 2 pm get it on After 2 pm get it on 
mondayTuesdaywednesday
tuesdayWednesday Thursday
Wednesday ThursdayFriday
ThursdayFridayMonday
Friday Monday Tuesday
Saturday/SundayTuesdayTuesday 

Item Tracking

Your tracking updates will be detailed via email / SMS.

If you know your tracking number you can enter it here for updates

No tracking number?

You can also track your parcels on www.castandcraft.co.uk, by logging into your ‘order history’ and accessing your order within the ‘My Account’ section of our website. On the order detail page, there should be a clickable tracking code, directing you to your order on the carrier website.

Click and collect (coming soon) store need to add in 

DPD NON-PREMIUM DELIVERY AREAS

Choose your delivery zone and check if you are within a non-premium delivery area before ordering.

1.Zone exclusive non premium 

regionpostcode
AberdeenAB30-35, AB39, AB41-45, AB51-54
Angus & DundeeDD1-DD11
AyrshireKA26-29
CornwallPL13-14, PL23-24, PL26-31
Dumfries and GallowayDG3
EdinburghEH36-38, EH42-46
FalkirkFK14-21
Fife, Perth & KinrossKY9-10, KY13-16, PH1, PH10-18
GlasgowG83
LancashireLA11, LA19
North & South LanarkshireML11-12
Scottish Borders & NorthumberlandTD15
SomersetTA5-6, TA12-17, TA20, TA23-24
South DevonTQ6-8
Red ZoneAll postcodes
Blue ZoneAll postcodes
AberdeenAB30-35, AB39, AB41-45, AB51-54
Angus & DundeeDD1-DD11
AyrshireKA26-29
CornwallPL13-14, PL23-24, PL26-31
Dumfries and GallowayDG3
EdinburghEH36-38, EH42-46
FalkirkFK14-21
Fife, Perth & KinrossKY9-10, KY13-16, PH1, PH10-18

2.yellow zone none Saturday delivery available

Region Post code
AberdeenAB30-35, A39, AB41-45, AB51-54
AyrshireKA18-19, KA26-29
Fife, Perth & KinrossKY9-10, KY13-16, PH1-18
FalkirkFK16
GlasgowG63
SomersetTA5-6, TA12-17, TA20, TA23-24
Scottish Borders & NorthumberlandTD15
South LanarkshireML11-ML12

3.Yellow Zone (no delivery before 10 30 am)

RegionPost code 
AberdeenAB1-5, AB9, AB10-16, AB21-25, AB30-39, AB41-45, AB51-AB56
AyrshireKA1-KA9, KA11-29
DevonEX1-24, EX31-39, EX99, TQ1-14
Dumfries and GallowayDG2-9, DG11, DG13-14
EdinburghEH3-4, EH17, EH21-27, EH30-39, EH41-46
FalkirkFK1-21
GlasgowG63, G65-66, G82-84
Fife, Perth & KinrossKY1, KY4, KY6-10, KY12-16
LancashireLA11, LA17-19
North WalesLL20, LL22-27, LL33-39, LL41-56, LL58-78
North YorkshireTS13-14
North & South LanarkshireML1, ML6-7, ML11-12
Scottish Borders & NorthumberlandTD1-15
SomersetTA1-7, TA10-24
South WalesNP8, SA19, SA32-48, SA61-73
WiltshireBA14
WorcestershireWR15

4.Yellow zone no delivery before 12 pm 

RegionPost code 
AberdeenAB1-2, AB10-16, AB21-25, AB30-39, AB41-45, AB51-AB56
AyrshireKA26-29
CornwallPL13-14, PL23-24, PL26-31
DevonEX13, EX16, EX20, EX22-23, EX31-39
Dumfries and GallowayDG3
EdinburghEH36-38, EH42-46
FalkirkFK14-21
GlasgowG83
Fife, Perth & KinrossKY9-10, KY13-16
LancashireLA11, LA19
North & South LanarkshireML1, ML11-12
Scottish Borders & NorthumberlandTD2, TD4-7, TD10-11, TD13-15
SomersetTA5-6, TA12-17, TA20, TA23-24
South DevonTQ6-8